I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.
Knowing is not enough; we must apply. Willing is not enough; we must do.
– Johann Wolfgang von Goethe
Act always as if the future of the Universe depended on what you did, while laughing at yourself for thinking that whatever you do makes any difference.
– Buddhist Koan
You can achieve anything you want in life if you have the courage to dream it, the intelligence to make a realistic plan, and the will to see that plan through to the end.
– Sidney A. Friedman
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